THE COVID-19 TOOLKIT: your community is your most valuable asset
The COVID-19 crisis has suddenly disrupted the way you normally maintain
close relationships with your clients/community members.
You are trying to manage the resulting restrictions and are having to make tough decisions on a
daily basis.
Now, more than ever, listening to your community and keeping
the communication flowing is critical and urgent.
We have adapted our HEDERA Impact Toolkit to meet the needs of ALL your clients.
Without communication there is no relationship.
HEDERA makes it possible for organizations to listen to all households, small businesses,
and communities. We empower rural organizations to undertake
data-driven decision making, to ensure that no one is left behind.
To give you and your community a way to remotely connect,
we offer a toolkit that includes:
free support and customizable apps for remote data collection
dedicated channels to share information
a dashboard to view and monitor results
SURVEYS - COLLECTING THE DATA YOU NEED
We provide support for digitization of standard, as well as customized, surveys that can be
adapted to the context.
Available surveys cover topics such as the impact of COVID-19 on businesses
(BRAC)
(preview PDF) and households (BFA Global) (preview PDF),
needs assessment (preview PDF), client interview tools (SPTF) (preview PDF), and COVID-19
health assessment (preview PDF).
The surveys are provided in mobile (Android app) or web form (accesible via browser).
Institutions can decide which surveys are accessible to their app users. Depending on the
context,
surveys can be conducted by employees - e.g. via telephone calls - or directly
completed by the households.
Supported types of data you can collect include responses to open and multiple choice
questions,
GPS coordinates, photos, and audio and video
recordings.
Find out more: the toolkit for COVID-19 health assessment
Find out more: the toolkit for COVID-19 impact assessment
Surveys on household needs and access to basic services, related to SDG assessment, can
be integrated on request.
Find out more: the toolkit for COVID-19 health assessment
Find out more: the toolkit for COVID-19 impact assessment
THE APP: your own channel to communicate with and serve your community
We provide an app for institutions not yet digitized
that is easy to use and enables them to reach their target communities.
It can be used by staff for telephone or in-person interviews, or
directly by the target households.
The app can be customized with your logo and multimedia
material you want to share.
It includes several surveys focused on the
implications of the pandemic and the needs
at the household, business, and community level.
Dashboard
Organizations receive access to a dashboard (password-protected) that enables them to view the
survey results and
monitor the automatically uploaded data.
The organization is the owner of the collected data and uses it to support decision-making
processes regarding the design of aid programs.
The data is handled securely, and users of the app are informed of the purpose of data
collection and data privacy policies.
The dataset can also be shared as a .csv file to enable an organization to transfer it to an
internal/ in-house data management system.
We keep track of all the people who visit our town on a daily basis. Before we met HEDERA, we were doing it on paper for over 750 people. I am so thankful for this app! Visitors and locals can register by themselves, and we can follow up on the results in our dashboard.
Deicy Milena Alvear, Health Director, Linares Municipality, Nariño, ColombiaSTEPS
1
Agreement on app usage
HEDERA will sign an agreement with the institutions willing to use the app with their community/ clients, defining the terms and conditions, including the data protection policy.
2
Revision of questions for specific required adaptation
The institution decides which surveys to use. Surveys can be customized (questions can be added, deleted, or modified) according to the needs of the organization and local context.
3
Integration of organization’s logo / app customization
The app can be customized to reflect the corporate identity of the organization, if desired. The app can be shared as an .apk file or uploaded to Google Play Store.
4